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Frequently Asked Questions - F.A.Q
1. When inserting a card, the following message is displayed: "No CPU could be detected on the inserted card..."
2. When programming a card, the following error occurs: "Could not verify location"
3. Is software available for Linux or MacOS?

1. [Q] When inserting a card, the following message is displayed: "No CPU could be detected on the inserted card..."

[A] The most likely cause for this, is either dirty contacts on the card, or the card facing in the wrong direction. The card can be cleaned with isopropyl alcohol, and must be inserted with the contacts facing down.

Another reason may be that you're inserting a card that Infinity USB (Phoenix) doesn't support natively. Cards like Basiccard and titaniumcards needs to be accessed in phoenix-mode, with the appropriate 3rd party software.
 
2. [Q] When programming a card, the following error occurs: "Could not verify location"

[A] You may have a faulty card, or a card with dirty contacts. If you didn't do a full detect before programming you may have selected the wrong card.
 
3. [Q] Is software available for Linux or MacOS?

[A] It is possible to use Infinity USB under MacOS using VirtualPC, and for Linux users, nftytool for both Infinity USB and Infinity USB Phoenix can be used.
 
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